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Legal & Transparency

SERVICE &
REFUND POLICY

Clear terms for a professional partnership. Effective April 2026.

📌 Project Deposits

A 50% initial deposit is required to secure your project in our development queue. This deposit is non-refundable as it covers immediate resource allocation, domain registration, and initial architecture planning.

Milestone-Based Refunds

We work in stages to ensure you are happy with the progress:

  • Design Phase: Once mockups are approved, the work is considered accepted.
  • Development Phase: Once coding begins, no refunds are issued for labor hours spent.
  • Launch: Once a site is "Live" or credentials handed over, the project is 100% non-refundable.

🚫 Non-Refundable Items

Costs for Domain Names (.lk, .com), Hosting fees, and Third-party licenses (premium themes/plugins) cannot be refunded once purchased on your behalf.

Questions regarding billing? Please reach out to our accounts team at billing@businesspages.lk for a resolution within 24 hours.

💬 Chat — Parallax Lightning LKR 13,900